Please enter the details of your request. A member of our support staff will respond as soon as possible.
Please enter the mac address of your computer.
Type CMD and click OK.
A Command prompt window will open. Type ipconfig /all and press Enter
Lots of information will be displayed, but what you need is in the Ethernet Adapter Local Area Connection section. Write down the Physical Address that looks like "0A-B1-C2-D3-E4-F5". This is your "MAC Address."
Please input your OLP Certificate Number if you have a CA License Program Certificate
enter your order id if you have a CA License Program Certificate
Please enter your Order Number if you have an erwin Order Confirmation (SOnnn)
Please enter your End User Contact name if you have an erwin Order Confirmation
Please enter your End User name if you have an erwin Order Confirmation (CUSTnnnnn)
please add your telephone number without punctuation
1- system down - please open ticket and then call the support number
2. - critical problem
3- minor problem